User-generated content (UGC)

  • Driving Authentic Engagement

    It enhances authenticity, building trust and credibility across CBS Sports channels by amplifying fan-generated moments that foster deeper engagement than traditional branded content.

  • Diverse Content

    Featuring UGC introduces a wide range of fan perspectives and experiences, creating inclusive content that appeals to different segments of the CBS Sports audience, from college football diehards to golf and MLB fans.

  • Building Community Loyalty

    Incorporating UGC creates two-way conversations that build loyalty and fuel advocacy. Highlighting fans’ voices turns passive followers into active community members, strengthening brand affinity at scale.

  • Tapping into Real-Time Trends

    It allows CBS Sports to stay relevant in real-time, surfacing cultural moments, game-day reactions, and emerging narratives faster than traditional production cycles. It keeps content fresh, timely, and audience-first.

  • Sustaining Volume and Reach

    UGC contributes to consistent publishing volume across platforms: filling content gaps, increasing reach, and reducing lift on internal teams, while still aligning with our voice and editorial standards.

  • Unlocking Insights Through Fan Behavior

    It not only entertains. UGC informs. Monitoring submissions and engagement offers direct insight into fan interests, sentiment, and what’s gaining traction, guiding both reactive and long-term content strategies.